Communication in Workplace
by Emily Burson
Many people have had jobs where they have enjoyed
the work, but were unable to stay due to one universal problem:
a lack of communication in workplace. Whether your are supervising
a group of employees or still the 'low man' on the corporate ladder,
how you communicate and how you react to other people is the key
to your success.
It is impossible to work somewhere for very long without encountering
conflict. Being a team player is harder than it seems, after all.
Communication in workplace conflicts is perhaps the most important
form of communication. So, how do you deal with conflict?
- Gossiping about other employees or your frustrations
is not communication in workplace conflicts; it is just gossip.
Avoid talking about the employee with whom you do not get along,
even with the coworkers you would consider your friends. This
will only add to your frustrations.
- Express your desire for a positive solution to your
conflict by talking directly to the person with whom you have
the problem; tell them how you perceive the conflict and ask
If you find yourself in a situation where you simply do not get
along with another employee and see no way to reconcile the relationship,
consider avoiding the person whenever possible. Sometimes any
attempt at communication in workplace conflicts will just add
to the frustration. Work politely with the person when it is needed,
but do not put yourself in a situation you will have to work one-on-one
if you can avoid it.
Honesty is the Key to Communication in Workplace Situations
No matter what situation you encounter as you experience the
various facets of communication in workplace situations, the most
important thing you can do is be honest. Nothing attracts coworkers
or clients more than an honest person. When asked for your opinion,
give it without frills or extra information.
If you do not agree with what someone else has said, do not be
afraid to voice that opinion, but do it with tact and a positive
attitude. Nothing will diffuse positive strides toward successful
communication in workplace situations more quickly than an overly
negative response to something. Be honest, but do not criticize
harshly. Once you have voiced your opinion, do not discuss the
situation with others.
Perhaps most importantly, do not compromise your morals or standards
in order to "please the boss." Chances are you were
hired in at least some part because of the person you are, so
remain true to yourself as you are practicing the keys to communication
in workplace situations.
Other Links to help you with Communication in Workplace Situations:
Emily Burson is a 2001 graduate of Indiana
University in Bloomington, Indiana. She worked for a year
as a full time copywriter before getting a job at her church,
Sherwood Oaks Christian Church. She works at the church
full time and loves it. She loves to read and write, and
believes that children's books and young adult literature
contain some of the most powerful lessons and messages that
the written word has to offer. She is an avid scrapbooker
and loves to travel, having been to Costa Rica, Venezuela,
and Honduras, as well as many states.
If you would like to contact her about her
writing, craft ideas, or book reviews, email her at firstname.lastname@example.org.
Also, read her personal
thoughts on God,
faith, life, culture, and more.